At Fantastic Hospitality, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it and the measures we take to protect it when you visit our website, make a reservation or use our services.
Information about the collection, use and protection of your personal data.
We may collect your name, contact details, address, date of birth and identification information where required. We may also collect booking dates, room preferences, special requests, payment-related details, communications, feedback and device information.
Your information may be used to manage reservations, coordinate your stay, process payments, respond to enquiries, communicate booking updates, accommodate special requests, improve our services and comply with applicable legal requirements.
We do not sell your personal information. We do not share it with third parties except where necessary to provide a requested service, process a booking or payment, or comply with legal obligations.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
We retain personal information only for as long as reasonably necessary for managing bookings, maintaining business records, resolving disputes and meeting legal requirements.
Subject to applicable law, you may request access to your personal information, correction of inaccurate details, deletion of eligible data, or withdrawal of consent where processing is based on consent.
Contact our team if you have any questions about how we collect, use or protect your personal information.
